How Do I Update My Uber Driver App

It's your hustle.
Our flexibility. Your independence. Our security. Your business. Our support. Here's why you should drive, deliver, and earn money with Uber.

Drive or deliver.
It's up to you how you want to earn. No other app offers the same opportunities.

Earn on your terms.
Whether you want to use your bike or your car, you can make it work. Decide when, where, and how long you want to earn, while keeping your flexibility.

Plan a smarter schedule.
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*This app typically uses 2 GB of data per month. Using navigation can decrease your phone's battery life.

What's New

Nov 29, 2021

Version 4.331.10001

We update the Uber Driver app as often as possible to make it faster and more reliable for you. Here are a couple of the enhancements you'll find in the latest update:

- Bug fixes
- Localization improvements

Love the app? Rate us! Your feedback keeps the Uber Driver engine running.
Have a question? Tap Help in the Uber Driver app or visit help.uber.com.

Ratings and Reviews

4.6 out of 5

580.7K Ratings

Good app but improvements are needed

Over the last 5 years of driving this app has gotten a lot better but still has problems. Lots of map problems though as roads that have been completed for several years are not on the map but a few roads that just got completed are on the map. The surge from uberX shows up on delivery only accounts and makes it confusing if the delivery should have a surge. The rewards should be better. Send us notifications of when it gets busy for delivery in an area so it gives us the opportunity to go online. Support has been getting better over the years but still needs major improvement. Biggest issue is the competition for when we make it to a restaurant and they only allow drive thru and it has 20+ cars in line (that's like an hour wait) and then we don't get compensated or we have to wait the entire time. Same type of issue with closed restaurants and order and pay restaurant that refuse to take orders. More promotions in Montana for Uber eats and uberX would be great as a 1.3x boost for delivery at dinner isn't that helpful. Some of our drivers have over 20,000 deliveries completed. Feels like Uber doesn't care about its drivers and is all about greed. Late night drives are risky and $150 cleaning fee doesn't cover the cost at all. Most details in Montana cost over $500 and won't be available for a few weeks.

Hi, this doesn't sound right. We want to take a closer look into this for you. Please send a quick note to t.uber.com/contact so we can connect. Also, have you tried uninstalling and reinstalling the app? Be sure to do this for the best usage of the Uber app.

Alan

The app has improved a lot over the years however accepting reservations is far from reliable. Numerous times I have accepted reservations and while on my way to do the pickup I keep getting requests and even when trying accept trips in direction of pickup the app doesn't process the accepted trip. Worse yet they count the trip not provided against my acceptance rate which could hurt my rating. On 2 different occasions I had 6-8 trip request sent and counted against me lowering my acceptance rate by 6% taking me from 98% down to 92%. Also on my way to pickup reservations the trip drops off and I have lost the trip also losing money, time and gas. The last trip my screen told me finding trips instead of giving me the navigation route as if the trip never existed. I had also turned on Waze and that got me to my destination and I picked up the customer and only then did the Uber app begin working again showing me I still had the trip. So again these problems and the lowering of my acceptance rating has made me hesitant to accept further reservations going forward. Customer service was useless when I relayed the problem and said they would note my account but never corrected my acceptance rating which is very disappointing. Again the app has vastly improved but the reservation component doesn't work well at all.

This app needs work

I have only been working with Uber for about 4 weeks and have been VERY eager to earn money !! I have done OVER 137 trips and it says I have declined 30 trips !!!!! There is NO WAY I have missed that many and I have NEVER declined 1 trip !! But the WORST one is where the app messed up while finding trips, and a customer called me from a previously accepted trip that 'dropped off' and went back to looking for trips. He seemed desperate to get to the airport so I agreed to take him. I verified with Uber that I would be covered insurance wise even though the app was OBVIOUSLY having issues. I tried 6-7 times over 10 days afterwords to reach out to CS to get this trip 'fixed' so I could be paid. The kicker was when I received an email notice that I would NOT be paid due to NOT contacting them within 10 days and to "in the future be sure to notify Uber within 10 days of any issues". To say I was upset would be putting it lightly !!! In calling CS I informed the rep that it was not their personal fault but I was VERY upset and took it out on them. And she was able to 'fix' it right then !!! WHY DID IT TAKE 10 days & 6-7 reps before I could get it resolved !?!?!?
I am gonna get my CDL license so I can make REAL money driving for delivering goods instead of people so I can provide a living instead of just side hustle money with Uber .
This is such a shame since I love to meet people and drive my car !!!

Hi there, we're sorry to hear about your experience the trips. We want to look into this for you. Please contact our Support team at t.uber.com/drivercontact and we'll take it up from there.

App Privacy

The developer, Uber Technologies, Inc., indicated that the app's privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

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Information

Seller

Uber Technologies, Inc.

Size

270.7 MB

Category

Business

Compatibility

iPhone: Requires iOS 12.4 or later.

iPad: Requires iPadOS 12.4 or later.

iPod touch: Requires iOS 12.4 or later.

Languages

English, Cambodian, Czech, Danish, Dutch, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish, Vietnamese

Age Rating

Location

This app may use your location even when it isn't open, which can decrease battery life.

Copyright

Price

Free

Developer Website
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Supports

Wallet

Get all of your passes, tickets, cards, and more in one place.
Family Sharing

With Family Sharing set up, up to six family members can use this app.